Refund Policy

We keep our billing simple. All fees are non-refundable, and you only pay what each stage of a file calls for.

Per Transaction ($500)

• $100 is due when we open the file. This opening fee is non-refundable.
• $400 is due at closing.
• If the deal cancels before closing, we keep the $100 and the $400 is never charged.

Monthly Retainer ($1,500 per month)

• The retainer is billed monthly, in advance, and includes unlimited transactions.
• Retainer payments are non-refundable, including for months with fewer transactions.
• You can cancel the retainer at any time with 15 days’ notice.

How payments work

Payments are processed by Stripe through links we send you after your call. One transaction is one side of one deal; representing both sides counts as two.

Questions

If something on an invoice looks wrong, email admin@residiontc.com and we will review it with you.